Welcome to CitNOW Group
Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.
The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.
The latest news from across the Group
February 25, 2026
Turning routine into remarkable: How aftersales leaders can drive revenue, efficiency and customer experience in 2026
How do you deliver greater efficiency and profitability without compromising the customer experience that keeps people coming back? In this latest AutoTalk, we discuss how embracing integrated digital solutions can drive revenue, efficiency and an experience customers expect.
February 11, 2026
Unlocking your Aftersales Revenue Potential in 2026
The automotive aftersales landscape is shifting faster than ever, and rising customer expectations now demand greater scale, smarter innovation, and data driven solutions. Unlocking Aftersales Revenue Potential explores the ongoing transformation of the aftersales journey and how you can stay-ahead.
February 3, 2026
How UK dealerships can protect margin, grow VHC revenue and elevate CX
UK automotive aftersales is being reshaped by five market forces: cost‑of‑living pressures, rapid digital adoption, the EV service shift, affordability and a resilient market outlook despite short‑term headwinds. We discuss how to turn these challenges into opportunities.
