Welcome to CitNOW Group
Welcome to CitNOW Group
Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.
The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.
The latest news from across the Group
June 15, 2026
The new aftersales advantage: Data + AI
AI is rapidly gaining momentum across automotive aftersales, especially in contact centres where chatbots, voice AI and automated scheduling are already unlocking meaningful efficiency gains. This progress marks a powerful opportunity for the industry to go further, using AI not just to optimise interactions, but to transform the end‑to‑end customer experience.
May 18, 2026
CitNOW Group Wins Supplier of the Year at the AM Awards 2026
We are incredibly proud and honoured to have been recognised as AM Awards 2026 Supplier of the Year, as voted for by the automotive community.
April 28, 2026
Startin Group Named CitNOW Group’s Retailer of the Quarter for Q1 2026
Startin Group has been awarded CitNOW Group’s Retailer of the Quarter for Q1 2026, earning the recognition after an exceptional nomination from Account Laura Kerr.
BRANDS AND SOLUTIONS
