Welcome to CitNOW Group

Connected Dots

Welcome to CitNOW Group

Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.

The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.

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The latest news from across the Group

Turning routine into remarkable

Turning routine into remarkable: How aftersales leaders can drive revenue, efficiency and customer experience in 2026

How do you deliver greater efficiency and profitability without compromising the customer experience that keeps people coming back? In this latest AutoTalk, we discuss how embracing integrated digital solutions can drive revenue, efficiency and an experience customers expect.

Workshop

Unlocking your Aftersales Revenue Potential in 2026 

The automotive aftersales landscape is shifting faster than ever, and rising customer expectations now demand greater scale, smarter innovation, and data driven solutions. Unlocking Aftersales Revenue Potential explores the ongoing transformation of the aftersales journey and how you can stay-ahead.

How UK dealerships can protect margin, grow VHC revenue and elevate CX

How UK dealerships can protect margin, grow VHC revenue and elevate CX

UK automotive aftersales is being reshaped by five market forces: cost‑of‑living pressures, rapid digital adoption, the EV service shift, affordability and a resilient market outlook despite short‑term headwinds. We discuss how to turn these challenges into opportunities.