Welcome to CitNOW Group

Connected Dots

Welcome to CitNOW Group

Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.

CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Solutions page.

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The latest news from across the Group

CitNOW Group Quarterly Update - March 2025

CitNOW Group Quarterly Newsletter – September 2026

Welcome to the June 2026 edition of the CitNOW Group Newsletter, bringing you the latest industry insights and the newest updates from across the CitNOW Group.

The ethics of imagery – delivering authenticity in an AI‑driven automotive world

AI has rapidly moved from novelty to the norm. For those of us working in automotive imaging technology, this moment feels especially transformational. Today, AI solutions can generate fully rendered used vehicles, complete with 360° images, from a VIN number or just a handful of images. However, it raises an important question: Is this what customers want? And more importantly, do they trust it?

The convergence of CRM, AI and Data

Why ‘Claudeforce’ should have every Automotive Retailer excited

In this latest Auto Talk article, Anthony Kay, Chief Marketing and Strategy Officer, explores how the convergence of CRM, connected data and AI is reshaping automotive retail. It discusses why successful AI adoption depends on trusted data, how retailers can unlock faster decision-making and better customer experiences, and why the Salesforce and Anthropic partnership signals an exciting new chapter for the industry.