Welcome to CitNOW Group
Welcome to CitNOW Group
Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.
CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Solutions page.
The latest news from across the Group
June 30, 2026
CitNOW Group Quarterly Newsletter – June 2026
Welcome to the June 2026 edition of the CitNOW Group Newsletter, bringing you the latest industry insights and the newest updates from across the CitNOW Group.
June 15, 2026
The new aftersales advantage: Data + AI
AI is rapidly gaining momentum across automotive aftersales, especially in contact centres where chatbots, voice AI and automated scheduling are already unlocking meaningful efficiency gains. This progress marks a powerful opportunity for the industry to go further, using AI not just to optimise interactions, but to transform the end‑to‑end customer experience.
May 18, 2026
CitNOW Group Wins Supplier of the Year at the AM Awards 2026
We are incredibly proud and honoured to have been recognised as AM Awards 2026 Supplier of the Year, as voted for by the automotive community.
SOLUTIONS
