Welcome to CitNOW Group
Welcome to CitNOW Group
Created to leverage innovation and help retailers and manufacturers deliver an outstanding customer experience, CitNOW Group is driven by the vision to transform the way the automotive world communicates.
The CitNOW Group offers multiple services for the various stages of customer journey. Find out about each service through our Brands & Solutions page.
The latest news from across the Group
November 25, 2025
CitNOW Triage Wins IT Innovation of the Year – AI & Video at the Motor Trader Industry Awards 2025
CitNOW Group has been named the winner of the IT Innovation of the Year – AI & Video category at this year’s Motor Trader Industry Awards.
November 19, 2025
Birchwood Group Named CitNOW Group’s Retailer of the Quarter for Q3 2025
Birchwood Group has been named CitNOW Group’s Retailer of the Quarter for Q3 2025, following a standout nomination from Account Manager George Boardman.
November 13, 2025
Reaching New Heights of Customer Experience: The Strategic Differentiator in Automotive Retail
When expectations are high, customer experience is the ultimate differentiator, with the guiding principle clear: Good isn’t good enough; you have to be great.
BRANDS AND SOLUTIONS
